Welcome to Profile Grooming (“we,” “us,” “our”). By accessing or using our website, www.[yourdomain].com (the “Site”), or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Site.

If you do not agree to these Terms, you may not access or use our Site or purchase our products.

 

1. GENERAL CONDITIONS

1.1 You must be at least 18 years old to use this Site or make a purchase.

1.2 We reserve the right to refuse service to anyone, for any reason, at any time.

1.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without express written permission.

1.4 All products are for personal use only and not for resale unless explicitly permitted by us.

2. ONLINE STORE TERMS

2.1 Prices are listed in CAD unless otherwise stated.

2.2 We reserve the right to modify product prices at any time without notice.

2.3 We reserve the right to discontinue any product at any time.

3. ACCURACY OF INFORMATION

3.1 We strive to ensure the information on our Site is accurate and up-to-date. However, we are not responsible if information is inaccurate, incomplete, or outdated.

3.2 We may update or correct information, pricing, descriptions, and availability at any time without notice.

4. PRODUCTS

4.1 We strive to display our products as accurately as possible. We cannot guarantee that your device’s display of colors or packaging will be accurate.

4.2 All products are subject to availability.

4.3 We reserve the right to limit quantities of any products we offer.

5. BILLING & ACCOUNT INFORMATION

5.1 You agree to provide current, complete, and accurate purchase and account information.

5.2 We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized transactions.

6. SHIPPING & DELIVERY

6.1 Shipping times are estimates and may vary due to carrier delays, customs, weather, or factors outside our control.

6.2 Once an order has been shipped, we are not responsible for delays, lost packages, or stolen packages.

6.3 Customers are responsible for ensuring the correct shipping address is provided at checkout.

6.4 Additional duties or customs fees for international orders are the responsibility of the customer.

7. RETURNS, REFUNDS & EXCHANGES

7.1 Unused and unopened products may be returned within 14 days of delivery.

7.2 To initiate a return, customers must contact us at profilehairproducts@gmail.com with proof of purchase.

7.3 Opened, used, or damaged products (not caused by shipping) are not eligible for return.

7.4 If a product arrives damaged, incorrect, or defective, we will replace it at no cost.

7.5 Shipping fees are non-refundable unless the return is due to an error on our part.

8. THIRD-PARTY LINKS

8.1 Our Site may contain links to third-party websites that are not affiliated with us. We are not responsible for the content, privacy practices, or policies of those websites.

9. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

You can read it in the Privacy Policy section of our store.

10. INTELLECTUAL PROPERTY

10.1 All branding, logos, product descriptions, images, text, and website content belong to Profile Grooming and are protected by copyright and trademark laws.

10.2 You may not copy, reproduce, or use our content without written permission.

11. PROHIBITED USES

You are prohibited from using the Site or our products for:

 

• illegal activities

• violating any laws

• harming or exploiting minors

• transmitting viruses or malicious code

• collecting or tracking personal information

• interfering with security features of the Site

• fraudulent or abusive behavior

 

Violation of these terms may result in immediate termination of your access.

12. LIMITATION OF LIABILITY

12.1 We do not guarantee, represent, or warrant that your use of the Site will be uninterrupted, timely, secure, or error-free.

12.2 We are not liable for any injury, loss, claim, or damages arising from your use of our products or Site.

12.3 Our products should be used as directed. We are not responsible for misuse or adverse reactions due to allergies or sensitivities.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Profile Grooming, its owners, employees, and partners from any claim or demand made by a third party arising from your breach of these Terms or violation of any law.

14. SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, that portion shall be removed, and the remaining Terms shall continue in full force.

15. TERMINATION

We may terminate access to our Site or services at any time, without notice, for violation of these Terms.

16. GOVERNING LAW

These Terms are governed by the laws of Alberta, Canada, and applicable Canadian federal laws.

17. CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

Changes will be posted on this page with the updated date.

Continued use of the Site constitutes acceptance of revised Terms.

18. CONTACT INFORMATION

 

For questions about these Terms, contact us:

📧 profilehairproducts@gmail.com